Refund policy

RETURNS, REFUNDS & EXCHANGES 

At Pérava, all orders are carefully packed and quality-checked before dispatch. As our fragrances are personal-use products, all purchases made on our website are considered final. 

Refunds 

We do not offer refunds on any orders once they have been processed and shipped. 

Damaged or Incorrect Orders 

If you receive a product that is damaged, defective, or incorrect, please contact our support team with your order details and clear images of the concern. 

Once reviewed, we will assess the issue and take appropriate action. 

Please email us at info@peravaparfums.com for assistance. 

Exchanges 

We do not offer exchanges on any products. Due to the nature of fragrance packaging and hygiene standards, items cannot be exchanged once dispatched.